CyberScout: A LiveTiles Customer Story
Cyberscout stays evergreen with LiveTiles
CyberScout sees a different side of the internet. It’s a side most people and most businesses would prefer not to think about – the dangerous side, the lawless side, the vulnerable side. As the industry leader for over 13 years, CyberScout helps clients minimize risk and maximize recovery from online breaches or threats.
CyberScout’s recent IT upgrade presented the perfect opportunity to replace an ‘archaic’ intranet that the company had simply outgrown, with a modern digital workplace. CyberScout used LiveTiles’ ‘drag and drop’ features and user-friendly interface over SharePoint to build an adaptable and engaging custom intranet that will never go out of date.
That new car feeling
CyberScout’s migration to Office 365 was seamless thanks to LiveTiles partner Klarinet Solutions, a SharePoint Professional services organization in Southern California.
“When you’re driving an old vehicle, and then you get a new car – I think that’s the kind of feeling we all have right now. The technology is great and it gives us a clean interface.”
Klarinet introduced CyberScout to LiveTiles and gave Jim Knox, a member of CyberScout’s IT team, all the keys to building a new intranet over SharePoint. We got a chance to speak to Jim about the difference between CyberScout’s old intranet that he described as ‘archaic’, and the flexibility of managing a LiveTiles page.
“When you’re driving an old vehicle, and then you get a new car – I think that’s the kind of feeling we all have right now. The technology is great and it gives us a clean interface,” he said.
“Our intranet was software written specifically for us, at a time before our company had a ‘growth spurt’ and we outran that software pretty quickly.”
An evergreen solution
CyberScout had simply outgrown its old intranet, which lacked flexibility and stifled productivity.
“Our intranet was software written specifically for us, at a time before our company had a ‘growth spurt’ and we outran that software pretty quickly,” Jim said.
With regular software updates, intranets built with LiveTiles are always ‘evergreen’ and compatible with the latest business applications such as SAP, Power Bi, Nintex Workflow, Google Drive or Box.
With LiveTiles, Jim has built a dashboard that gives CyberScout staff access to key resources, business applications, company updates and social media on a single screen.
The adaptability and flexibility of LiveTiles has allowed CyberScout to utilize SharePoint in a way they never had before.
“I’d used SharePoint before and it was just file storage and an area where different divisions would just dump their files,” Jim said.
“Our number one concern was ‘how is our intranet going to interact with our users’ and ‘is SharePoint truly easier than it used to be with LiveTiles’.”
LiveTiles is ‘design at the speed of thought’, providing a user-friendly ‘skin’ over SharePoint that provides the flexibility to make changes, add new features and develop the user experience effortlessly. As a result, Jim and his team are responding to issues and building pages around 65% faster.
“It’s a no brainer because it gives me so many tools at my fingertips that are easy to use,” Jim said.
“Now, when one of our divisions comes to me and says they want to set up their page, it’s easy. It’s just click, drag and drop.”
“It’s a no brainer because it gives me so many tools at my fingertips that are easy to use.”
Learn more about how LiveTiles can reshape your company